Before any investigation begins, one question must be answered: Do we have permission to be here? If the answer isn't a clear yes, the investigation doesn't happen. Period.

Always get permission from the right person. Permission must come from the property owner or someone with clear authority over the space. A renter may want an investigation, but the landlord may also need to approve it. A business employee may be curious, but the owner or manager needs to say yes. When in doubt, ask.

Get it in writing. A simple written agreement protects everyone. It should state who gave permission, the address, the date and time of the investigation, which areas you may enter, and whether recording is allowed. It doesn't need to be complicated. It just needs to be clear.

Never trespass. Abandoned houses, old schools, cemeteries after hours, and empty farm buildings can look inviting. Here in the Texas Panhandle, there's no shortage of weathered barns and lonely homesteads. But "abandoned" doesn't mean "public." Entering without permission is trespassing, and it can also be dangerous. A responsible investigator never goes where they aren't invited.

Respect the property. When you're in someone's home or building, you are a guest. Act like one:

  • Don't move furniture or belongings without asking.

  • If you must move something, note where it was and put it back.

  • Don't open drawers, closets, or private rooms unless the client says it's okay.

  • Watch where you set equipment so nothing gets scratched or knocked over.

  • Leave the space as clean as you found it — or cleaner.

Respect the people. Clients often feel nervous, embarrassed, or frightened. Some worry they'll be judged or laughed at. Treat every person with kindness. Listen without interrupting. Never mock their beliefs or experiences, even if you suspect a natural cause.

Respect the history. Many locations have real stories tied to real people — families, workers, and loved ones who lived and died there. Cemeteries and historic sites deserve special reverence. Avoid provoking, taunting, or disrespecting anyone, living or passed. Provocation may make for exciting video, but it isn't respectful, and it isn't our way.

Respect boundaries. If a client asks you to stop, stop. If they want certain rooms off-limits, honor that. If they change their mind about the investigation entirely, thank them and leave graciously.

One more thing worth saying clearly: at Jaks Paranormal, we never charge for an investigation. Helping people is the point. Families who are already stressed should never feel pressured to pay for answers.

Permission and respect aren't just rules. They are the foundation of trust — and without trust, there is no investigation.